DOMESTIC SHIPPING

 

Standard Delivery

All items are carefully packaged and typically shipped via United States Postal Service (USPS) First Class Shipping or UPS. However, sometimes packages are shipped Priority Mail (depending on weight). Items are generally shipped within 1-4 business days of receiving payment but due to delivery times with the postal service please allow 12-14 business days for your order to arrive. We are not responsible for lost or stolen packages, so if you would like to purchase insurance please let us know so we can send you an invoice for the additional fee.

 

Overnight + Rush Delivery

If you would like to have your package sent to you overnight or express, please select "express shipping" at checkout. Please note that orders are shipped out within 1 to 3 business days of when the order is received. If you would like your item shipped within a certain time frame, please feel free to contact us and let us know when you would need your order by. 

 

INTERNATIONAL SHIPPING

Please contact us for International Shipping Coordination

Delivery Times

Please allow 3-6 weeks for delivery to international addresses. Perennial West is not responsible for lost or stolen packages. All international packages are mailed with a proof of mailing via the customs declaration number. Please note not all packages are trackable. If you would like to track your package, please let us know so we may send you an invoice for priority or express international shipping.

 

VAT, Taxes, & Import Fees

Buyer is responsible for all VAT, import fees, and taxes imposed by your country. Custom authorities require that we state the value of your order directly on your package.

 

 

SHIPPING POLICY

Perennial West is not responsible for lost, stolen or uncollected packages. By placing an order with Perennial West, you (the buyer) are responsible for all shipping fees, all applicable customs and import fees (and return shipping to Perennial West in the case of a return or exchange). This also applies to any deliveries refused or uncollected by you at time of delivery.